Combine sources of information
digital & paper
As it arrives into your organisation
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Digital Mailroom

Automate your information distribution at the point it first enters the organisation.  Avantix provides digital mailroom solutions to digitise, classify and dynamically workflow based upon your business rules.

Remove the bottleneck to information flow and help staff access the appropriate inbound communication (both hard copy mail and email attachments) from the one integrated platform.

INBOUND MAIL PROCESSING SERVICE

  • Utilising the latest technology in mail opening and extraction
  • Gain access to critical information sooner.
  • Identify exceptions and route for corrective action before it impacts business users.
  • Machine learning document classification and document sorting technology continually improves results.
  • Reduce labour costs and error rates by using document recognition and routing technology to deliver better results.
  • Multi-Channel workflows for correspondence, forms, contracts, and other document types to route them to the appropriate destination.
  • Secure payment processing with advanced MICR reading and automatic redaction solutions for verification of cheques and capture of metadata.

BENEFITS OF OUR DIGITAL MAILROOM SERVICE

Digital Mailroom Improves customer service

Improved customer service

Digitising mail accelerates response times to customer inquiries by streamlining the flow of business-critical data, ultimately resulting in an improved customer experience.

Digital Mailroom Improves Accessibility

Improved accessibility

Digital mail facilitates seamless remote access for staff and between departments, all while strictly adhering to defined security protocols, ensuring business continuity.

Digital Mailroom reduces costs and saves money

Reduced costs

A digital mailroom significantly reduces labour costs, leading to substantial savings. Automation optimises subsequent processes, enhancing productivity & cost-efficiency.

Optimised Space Utilisation

Digitising your mailroom reduces its physical footprint and storage requirements, allowing you to repurpose valuable office space previously allocated to equipment, mail processing and storage.

Enhanced data security & Compliance

Enhanced data security & Compliance

A digital mailroom provides a secure, transparent audit trail for the entire document lifecycle, meeting relevant compliance requirements. Custom workflows for confidential documents and full data backups increase security.

Digital Mailroom saves time & increases efficiency

Time saving & Increased efficiency

Mailroom automation reduces time associated with manual sorting and distribution. Additionally, digital access ensures quick file retrieval, enhancing overall responsiveness, productivity and reducing human error.

With the Avantix secure mail service, your mail is collected, opened, scanned, classified, data captured, electronically distributed according to your rules and designated returns delivered to your premises.

All within the agreed morning timeframe and occurring daily.

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PAYMENT PROCESSING

The payment processing sector has the highest transaction integrity requirements. Highly regulated and strictly enforced privacy laws require a unique combination of precision, security, and speed.

Avantix mailroom innovations and transaction processing solutions have set the standard for document workflow excellence. Reduce your processing steps by up to 60 percent and manual handling by over 90 percent. Utilising advanced MICR reading solutions, cheques are verified, important metadata is captured and reports are generated for batch processing.

 

REMITTANCE PROCESSING

Processing remittance documents is a key aspect of maintaining cash flow, improving customer service, generating recurring revenue and reducing overall costs associated with processing payments.

With Avantix Electronic Mailroom remittance solutions, payment data fields can be customised to add associated financial data to each transaction within a deposit. Gain access to an online archive of payments history up to seven years of data. Our remittance processing service is the vehicle to:

  • Increase cash flow
  • Improve customer service through access to payments data
  • Improve deposit speed
  • Generate more recurring revenue

COLLECTION

Avantix secure transportation services are available throughout Brisbane, Sydney, Melbourne, Canberra, Perth, Darwin, and Hobart.

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ON-SITE MOBILE SERVICE

For records of high sensitivity or requiring immediate accessibility, Avantix deploy’s skilled people and leading technology for you to leverage the power of our digitisation experience.

This self contained and managed team can be embedded in to your organisation, in a secure environment, giving you ultimate control and convenience.